What can I use to clean the door glass?

By |2018-08-21T13:00:17+01:00August 21st, 2018|

We sell products suited to the special glass in the door of your stove. Please do not use typical glass cleaner and also make sure you wait until the glass has cooled to room temperature.

When is the best time to have a stove installed?

By |2018-08-21T12:59:14+01:00August 21st, 2018|

Summer is the quietest period for stove installations and you will find it easier to choose a date for a survey and install then. Winter is our busiest period and can mean people are waiting for an appointment. We advise to install in the summer for the winter ahead.

How can I prepare for my survey?

By |2018-08-21T12:58:24+01:00August 21st, 2018|

There are a few things you can do: – If you have a gas fire in situ we are unable to properly survey so we suggest having this removed before making an appointment – Know your budget and what a stove installation costs (see section above) – Decide when you want the work done and

How do I choose a hearth/surround?

By |2018-08-21T12:58:04+01:00August 21st, 2018|

We can advise on options available to you from our range, depending on the stove you’ve chosen and the setting, however, if you want to source your own hearth, we will fit it but please speak to us for advice on material required before buying it, as each install is different.

How long does a stove last?

By |2018-08-21T12:57:42+01:00August 21st, 2018|

A well-maintained, looked-after stove will last you a lifetime. You extend the lifespan of a stove by servicing it, repairing it and having the chimney swept annually, as well as generally looking after it.

Do you take a deposit?

By |2018-08-21T12:56:50+01:00August 21st, 2018|

Yes, we take a deposit of 40% of the total cost including stove, hearth etc and install fee on booking and the balance on completion.

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